President's Blog

Carolina

December Edition

Carolina on My Mind
By Harold Hicks, CFM, MCR

President, CoreNet Global Carolinas Chapter

 

Designing for Community: CRE’s Role in Building the Next Generation of Carolina Workplaces

As we look ahead to a new year, one theme continues to rise above the rest for corporate real estate professionals across North and South Carolina: COMMUNITY. Whether we’re shaping campuses in Research Triangle Park, reimagining towers in Charlotte, or enabling growth in Greenville and Charleston, our work is increasingly defined by a simple but powerful mandate:  Design places where people genuinely want to be.

Across the Carolinas, companies are rethinking the workplace not just as an operational necessity, but as a strategic tool for connection, culture, and wellbeing. And corporate real estate sits at the center of this evolution.

The Hospitality Mindset Comes Home to the Office

One of the most striking trends across our region is the infusion of hospitality principles into workplace strategy. Leaders are realizing that if we expect employees to commute in, collaborate, and innovate, then workplaces must be designed with intention, warmth, and service at their core.

Buildings are beginning to feel more like boutique hotels or well-run campuses—welcoming entry sequences, amenity-rich common areas, curated food and beverage experiences, and concierge-style services that make the workday smoother. This is not about luxury; it's about human experience. It’s about signaling that people matter.

In the Carolinas, where hospitality is part of our cultural DNA this shift feels natural. We know how to create environments that feel inviting, and our CRE community is leading the way.

Sustainability as a Shared Commitment

Alongside hospitality, the Carolinas are demonstrating that sustainability is not a coastal or urban trend, it is a regional imperative. Corporate campuses across NC and SC are integrating solar, exploring electrification, upgrading building systems, and designing for long-term resilience. Many organizations are still viewing decarbonization as not just the right thing to do, but a competitive advantage for talent and brand.

What’s remarkable is how sustainability efforts are becoming community-building tools themselves. Whether it’s a solar installation that sparks employee pride or green spaces that bring people together, environmental stewardship continues to emerge as a foundation for workplace identity.

Rebuilding Community Through Place

The most profound shift we’re seeing is the recognition that the workplace must function as a community anchor. After years of distributed work, companies are no longer asking “How do we get people back?” but “How do we create environments worth coming back to?”

The Carolinas are pioneering answers. We’re seeing:

  • Community-focused floorplans that prioritize gathering spaces over isolated desks
  • Neighborhood-based planning that brings teams together intentionally
  • Multipurpose hubs that support learning, collaboration, and celebration
  • Outdoor environments that take advantage of our climate and natural beauty
  • Partnerships with local food, art, and service providers that strengthen regional identity

Workplaces are becoming cultural centers, innovation hubs, and talent magnets that embody the spirit of the Carolinas themselves.

The CRE Community’s Call to Action

As CRE professionals, we are no longer just delivering projects, we are shaping the future of how organizations connect, collaborate, and grow. The next generation of Carolina workplaces will be those that combine:

  • The warmth and intentionality of hospitality
  • The long-term stewardship of sustainability
  • The human-centered vibrancy of community

THIS IS OUR MOMENT TO LEAD!

In a region defined by innovation, inclusivity, and genuine southern welcome, we have everything we need to build workplaces that not only perform but inspire!

Let’s continue to deliver places and spaces that bring people together, strengthen our organizations, and celebrate what makes the Carolinas extraordinary.

COMMUNITY starts with us!


With gratitude and purpose,

Harold Hicks

President, CoreNet Carolinas Chapter

 

November Edition

Carolina On My Mind: Reflections from the CoreNet North American CRE Summit

By Harold R. Hicks, Chapter President, CoreNet Global Carolinas

 

There’s something energizing about being surrounded by the brightest minds in Corporate Real Estate — people who share a passion for shaping how and where we work, connect, and thrive. This past week, that energy was in full force at the North American CRE Summit in Anaheim, California, where leaders from across the continent came together to celebrate our industry’s progress and chart the path ahead.

 

What stood out most was the recognition of North Carolina…and particularly the Research Triangle Park (RTP) region…as one of the top areas in the nation for talent. Hearing our home region called out as a national example of innovation, workforce strength, and economic vitality was both affirming and inspiring. It reminded us that what’s happening here in the Carolinas is not only special but also shaping the future of work and the built environment on a global scale.

 

At the Summit, conversations stretched from the practical to the visionary. One of the dominant themes was the rise of artificial intelligence (AI) and how it’s reshaping the ways we plan, manage, and experience space. From predictive analytics in real estate decision-making to the personalization of workplace experiences, AI is rapidly becoming a key enabler of efficiency and insight.

 

Yet, amid all the talk of technology, one truth resonated loudly: our profession has never been more vital. As CRE professionals, we are the stewards of environments that support people — places that enable creativity, connection, and community. The tools may evolve, but our purpose remains grounded in understanding human needs and translating them into spaces that help organizations and individuals thrive.

 

As I return to North Carolina with renewed energy, I’m filled with pride for how our chapter continues to lead with curiosity, collaboration, and care. Whether through programs, networking, or education, CoreNet Carolinas is building a community that mirrors the best of what we saw in Anaheim: thoughtful, forward-looking, and deeply committed to shaping a better future through the built environment.

 

Here’s to our shared momentum AND to keeping the spirit of innovation alive right here in the Carolinas!


With gratitude and purpose,

Harold Hicks

President, CoreNet Carolinas Chapter

 

October Edition

In Our Minds, We’re Going to Carolina: Rethinking Office Space for the New Work Era

By Harold R. Hicks, CFM, MCR
CoreNet Global Carolinas Chapter

"In my mind, I’m going to Carolina..."
And in our real estate strategies, maybe we should be, too.

As hybrid work becomes the default rhythm for many organizations, corporate real estate leaders are finding themselves humming a new tune — one that blends flexibility, efficiency, and experience into every square foot. And just like James Taylor imagined that return to Carolina with a sense of clarity and purpose, we too are being called to reimagine where (and how) work happens in this new era.

🏢 The Shift: Less Space, More Purpose

Across the Carolinas and beyond, companies are reevaluating their office footprints. The pandemic didn’t create the conversation around right-sizing, but it certainly turned up the volume.

Whether it’s a Fortune 500 firm in Charlotte shedding underutilized floors, or a growing biotech in Raleigh investing in highly curated space, the question isn’t “How much space do we have?” but rather “What kind of space do we need to thrive?”

We’re seeing:

  • Reductions of 20–40% in total square footage across large portfolios
  • Consolidation of underperforming locations into high-performing hubs
  • A reallocation of space toward collaboration zones, client experience areas, and wellness-focused environments

📊 Strategy: Using Data, Not Gut Feel, to Guide Realignment

Right-sizing shouldn’t be a euphemism for cutting costs. Done right, it’s a strategic alignment of physical space with workforce behavior and business goals.

Top CRE teams are turning to:

  • Utilization studies: Sensor data, badge swipes, and even Wi-Fi patterns to measure actual usage
  • Surveys & sentiment analysis: What employees want vs. what they actually use
  • Scenario modeling: What if we shift 30% of our workforce to flex? What happens to service costs?

🌇 The Southern Perspective: What’s Happening in the Carolinas?

Here in the Carolinas, right-sizing looks a little different than in Manhattan or the Bay Area.

We’re seeing:

  • Flight to quality: Demand for amenity-rich Class A buildings in walkable downtowns like Raleigh, Charlotte, and Greenville remains strong
  • Hub-and-spoke models: Organizations are experimenting with suburban or secondary city “nodes” to improve access and retention
  • Hybrid infrastructure: More investment in AV, IT, and collaboration tools to bridge the gap between home and HQ

Even legacy buildings are getting facelifts.  These projects are not just focused aesthetically, but in terms of air quality, smart access systems, and reconfigurable furniture. It’s not just about downsizing; it’s about rightsizing intelligently.

💡 What to Watch: Flex Space, Experience Design, and the ROI of Less

  • Flexible leases are gaining ground even larger corporates are mixing core long-term space with shorter-term flex options
  • Employee experience is becoming a top driver in real estate decision-making because the office must now earn the commute
  • Return on experience (ROX) is the new ROI.  Leaders are evaluating not just cost per square foot, but impact per square foot

🎶 A New Tune for CRE Leaders

Right-sizing isn’t about doing less, it’s about doing more with what you have. It’s about crafting environments that spark collaboration, support flexibility, and reflect your company’s evolving culture.

As CoreNet Carolinas members, we have a front-row seat to this transformation. Our cities are growing, our industries diversifying, and our chance to lead the conversation, from Charlotte towers to Research Triangle campuses, has never been greater.

So, let’s keep going to Carolina…in our minds and in our strategies… and shape a future that’s right-sized, forward-looking, and distinctly ours!


With gratitude and purpose,

Harold Hicks

President, CoreNet Carolinas Chapter